Privacy Policy

1. Information We Collect

We collect only the information necessary for legitimate business purposes, including:

a. Personal Data

• Full name

• Email address

• Phone number

• Reservation details (date, time, party size)

• Billing and payment information (when applicable)

b. Non-Personal Data

• Browser type, operating system, and device information

• IP address and general location data

• Website usage statistics (pages visited, time spent, referring links, etc.)

  

2. Purpose for Collection

Your personal data is collected and processed for the following purposes:

• To process and confirm reservations or online orders

• To communicate with you regarding bookings, promotions, and updates

• To improve our website, menu offerings, and customer service

• To comply with any applicable laws or regulatory requirements

• To provide information or offers you have specifically requested or consented to receive

We will not use your information for any purpose that is incompatible with these stated purposes without obtaining your prior consent.

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3. Lawful Basis for Processing

We process personal data under the following lawful bases as provided by the BVI Data Protection Act:

• Consent – when you voluntarily provide your information or subscribe to our mailing list.

• Contractual necessity – when data is required to complete a booking or transaction.

• Legitimate interest – for improving customer experience and business operations.

• Legal obligation – when processing is required for compliance with legal or regulatory duties.

 

4. How We Protect Your Data

We take all reasonable steps to ensure your personal data is securely stored and protected from unauthorized access, alteration, disclosure, or destruction.

• Access to your data is restricted to authorized staff and service providers only.

• All payment data is processed securely 

• We maintain appropriate physical, electronic, and managerial safeguards consistent with industry best practices.

 

5. Data Sharing and Transfers

We may share your personal information only with trusted third parties who assist in providing our services, including:

• Reservation and ordering platforms

• Email communication or marketing providers (only where you have opted in)

• Payment processors

All third parties are required to handle your data securely and in compliance with the Act.
We do not sell, rent, or trade your personal information to any third party.

If data is transferred outside of the BVI, we ensure adequate protection consistent with the Act’s data-transfer requirements.

 

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

 

7. Your Rights Under the BVI Data Protection Act

Under the Act, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of inaccurate or outdated information

• Object to the processing of your personal data

• Withdraw consent at any time (where processing is based on consent)

• File a complaint with the Information Commissioner’s Office (ICO) of the BVI if you believe your data rights have been infringed

To exercise any of these rights, please contact us using the details below.

 

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality and understand how visitors use the site. You can choose to disable cookies through your browser settings, though some features may not function as intended.

 

9. Links to External Websites

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their respective privacy policies.

 

10. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our operations, legal obligations, or best practices. The latest version will always be available on our website, with the updated effective date clearly shown.

 

11. Contact Us​